Während sich die Schutzmaßnahmen,Testungen und Impfungen gegen Covid 19 positiv auf die Infektionszahlen auswirken, setzen wir die aktuellen Verordnungen in unserer Hotelkette auch um. Wir informieren uns bei den lokalen und globalen Gesundheitsbehörden sowie der WHO.
Es ist uns ein Anliegen und höchste Priorität die Gesundheit und Sicherheit unserer Gäste, während ihres Aufenthaltes, zu garantieren und sie auch komfortabel zu betreuen.
Auch für unsere Mitarbeiter und Geschäftspartner trifft das zu. Unsere Aufgabe ist es die Verordnungen, während und nach dem Aufenthalt der Gäste, umzusetzen.
Wir beobachten die aktuelle Situation sehr genau und informieren Sie sofort über jede neue Maßnahme.
Thermal controls. Regular thermal controls to all employees. In case of a temperature over 37c will be asked to go home.
Medical Kit. A complete medical kit is available at Hotel Manager's office which contains disinfectant/wipes for surface cleaning Tissues, Face/eye masks (separate or combined, face shield, goggles), gloves, Protective apron all disposable, Full-length long-sleeved gown, Biohazard disposable waste bag.
Physical Distancing.& precautions Guests are advised for physical distancing at least 1.5m away from other groups of people not travelling with them while standing at reception, or circulating around the property. Restaurant and lounge tables are arranged to ensure appropriate distancing.
Employees are constatly notified not to touch their faces, keep physical distancing at least 1.5 m away from guests and other employees.
Touchless hand sanitizer dispensers, are placed at all hotel entrances, room floors, reception, meeting spaces, pool, Spa , public WC.
All lobby and restaurant areas are open constantly for air circulation.
Food service has been ellaborated and service staff serve from the buffet to the guests.Guests stand in a distance from the Buffet and make visual choice of the food items.
Any food choice is labelled and is visible,thus the guests know what to ask from the buffet staff.
Lines and signs are strictly put in order to direct the guests and avoid the long queues.
Restaurant staff is constantly spread between the guests and the buffet areas in order to avoid
In room signage is placed accordingly.
Back of the House. Frequency of cleaning and sanitizing is increased in main back of house areas with an emphasis on the employee dining rooms which are openair, employee entrances, uniform rooms, employee restrooms, kitchens, managers office.
A time schedule is conducted for the usage of employee dining rooms with a maximum of 3 persons per time slot
Front of the House Signage. Health and hygiene reminders throughout the property including the proper way to wear and handle face masks, hand washing, distancing and usage of sanitizer dispenses.
TV screens are also be used for messaging and communication.
Floor signage for physical distancing.
Back of the House Signage. Signage is posted throughout the property reminding employees of the proper way to wear and handle face masks, usage of gloves, wash hands and avoid touching their faces.
Training & education of our emploees
Our employees have been trained and received accreditation certificate by the medical school of the University of Crete.Clear instructions on how to respond promptly and report all cases of COVID-19 on property are in place. Employees are instructed to stay home if they do not feel well.
Our hotel,is certified with all the updated HACCP protocols,which are complied with the COVID 19 procedures.
Cleaning material and chemicals
All the cleaning material and anticeptics, are supplied by DIVERSEY.
Constant surveillance and follow through are conducted by DIVERSEY.
As developments around COVID 19 continue to evolve,we want to ensure our community stays safe and well-informed.
During these times of uncertainty,we are closely monitoring updates from local and global health officials,such as the CDC and the World Health Organisation,to ensure
company practices and procedures are in line with current guidelines.
Providing comfortable and safe hospitality is always a top priority for our Hotels.It is our standard policy to thoroughly implement the official protocols before ,during and
after each guest's stay.
The health and safety of our guests,employees and partners is our highest priority.
We will be adjusting the procedures as developments take place and will keep you updated on every step of the way. "