Banana Fan Sea Resort

Dear Steven, Thank you for returning to Banana Fan Sea Resort and for taking the time to share your honest feedback. We are truly grateful for your kind words about our team’s hospitality, the service you received, and our prime beachfront location. It means a great deal to us that these aspects of your stay made a positive impression. We are, however, very sorry to hear that your recent experience was affected by concerns over pricing and communication. We fully understand how frustrating it can be when expectations aren’t aligned, especially for our loyal returning guests. Please know that we are currently in the process of updating certain areas of the resort, and your comments will be taken seriously as we continue these improvements. We also regret that your conversation with our team member was not as respectful or constructive as it should have been. Please accept our sincere apologies for any discomfort caused. Your continued support over multiple visits — especially as a group of families — means a lot to us, and we hope we may have the opportunity to welcome you again in the future under better circumstances. Warm regards, The Banana Fan Sea Resort Team