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Thilo (61-65)
Verreist als Paar • März 2025Sonst alles top
5,0 / 6

Allgemein

Essen super alles top aber letzter tag beim Frühstück unfreundlich naa heißt sie Buffet war fertig 7.15 Uhr durfte nichts holen weil 7.30 offen verließen Insel 8 uhr


Zimmer
  • Zimmergröße
    Gut
  • Schlafqualität
    Sehr gut
  • Sauberkeit
    Gut

Infos zur Reise
Verreist als:Paar
Infos zum Bewerter
Vorname:Thilo
Alter:61-65
Bewertungen:1
Kommentar des Hoteliers

Dear Thilo, Warmest Greetings from You & Me Maldives by Cocoon Collection! Thank you very much for your feedback and for highlighting the overall quality of your stay, it is wonderful to hear that you enjoyed the food and felt that everything was top notch. We are truly sorry, however, to hear about your experience during your final breakfast. This is not the standard of hospitality we strive for, especially during such an important moment as your departure day. We apologize for any miscommunication or rigidity you experienced, we fully understand how important every detail of your stay is, right up until the very last moment. Your comments have been shared with the relevant teams, and we will address this with Naa and the breakfast team to ensure greater flexibility and warmth in such situations moving forward. We genuinely hope to have the opportunity to welcome you back again and provide a flawless experience from start to finish. With gratitude and sunshine from the Maldives. Cordially, Zarina Unggang Executive Assistant Manager