Bluesun Hotel Soline

Dear Maria, Thank you for taking the time to provide feedback about your recent stay at our hotel. We sincerely appreciate your input as it helps us to continually improve our services and facilities. We're glad to hear that you found our location appealing, but we apologize for any inconveniences you experienced with the room. We've recently renovated our rooms to enhance the overall guest experience, but we understand that not all changes may meet individual preferences. We'll certainly take your feedback into consideration, especially regarding the floor type, window coverings, hooks, and storage space. Our goal is to create a comfortable and convenient environment for our guests, and we will look into addressing the issues you mentioned. We're pleased that you found our staff friendly and attentive. Providing excellent service is a top priority for us, and we're glad this aspect of your stay met your expectations. Regarding your dining experience, we apologize for any disappointment you may have had with the breakfast and dinner options. We appreciate your feedback and will work on diversifying our food offerings to cater to longer stays. We will also investigate the temperature issue with the evening meals to ensure that they are served at the proper temperature in the future. Your comments about our hotel's changes over the years are noted, and we understand your concerns. We strive to balance updates and improvements with the comfort and satisfaction of our long-time guests. Rest assured, we will consider your feedback in our ongoing efforts to enhance the guest experience. We hope you'll consider staying with us again in the future, and we'll make every effort to ensure that your next visit is more enjoyable. Kind regards, Jure Juran, Hotel Manager