Grand Hotel Amrâth Amsterdam

Dear Inga. Thank you for taking the time and effort to share your experience about your stay at the Grand Hotel Amrâth Amsterdam. We always appreciate hearing feedback from our guests and thank you for your compliments about the hotel being central and the hotel building being as beautiful as you have described. I am very sorry that the cleaning and house-keeping did not meet your expectations of the high standards that we strive to achieve. We take hygiene and cleanliness in the highest regard and appreciate your bringing that you did not find this to be the case to our attention. It would have been our pleasure to have addressed the exact problem at the time of your stay and similarly would have been pleased to have replenished the mini-bar earlier had this been requested. Hopefully all other aspects of your stay were in-keeping with the high standards to which we strive to achieve. Thank you for choosing to stay at The Grand Hotel Amrâth Amsterdam and if you are traveling to Amsterdam again and would like to give us a second chance, it will be our pleasure to welcome you back. With kind regards, Jesper Lauersen General Manager