Dusit Thani Laguna Phuket

Dear valued guest, Thank you for sharing your feedback with us following your recent stay at our resort. We're glad to hear that you enjoyed the culinary delights at our Italian restaurant and found the availability of sunbeds on the beach satisfactory. However, we are disappointed to learn about the cleanliness issues you encountered with the pool loungers and pool towels. Please accept our sincere apologies for any inconvenience this may have caused. Maintaining a clean and inviting environment for our guests is of utmost importance to us, and we will be addressing this matter with our team to ensure that necessary improvements are made promptly. Your feedback is invaluable to us as we continuously strive to enhance the overall experience for our guests. We hope that despite this setback, you were able to enjoy a relaxing and enjoyable stay with us. We look forward to the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Warmest regards, Waraporn Angsupasirikul Manager - Total Quality Management