Al Habtoor Grand Resort, Autograph Collection

Dear Valued Guest, Thank you very much for your thoughtful and detailed review. We are truly delighted to hear that you enjoyed your stay with us and appreciated the friendly and helpful service provided by our team. Your kind words regarding our staff, especially their prompt assistance during your desert safari issue, mean a great deal to us. We’re also pleased to know that you enjoyed the dining experience at our restaurants. It’s wonderful to hear that the quality and variety of the food met your expectations, and that you found our beds and pillows comfortable , we understand how important rest and good food are to a relaxing stay. We do appreciate your honest feedback about the carpeting in the room. While we understand that preferences vary, your comment is valuable and will be taken into consideration for future improvements. Regarding the construction next to our property, we sincerely regret the disturbance it caused during your stay. Unfortunately, the development in the surrounding area is beyond our control, and while we strive to maintain a peaceful atmosphere, the ongoing work in the vicinity can sometimes impact the experience. We completely understand your frustration and are especially sorry that this was not mentioned in advance on the booking platform. We are actively working with our partners to ensure such important information is transparently communicated to future guests. Once again, thank you for choosing to stay with us and for sharing your experience. We truly hope to have the pleasure of welcoming you back in the future under quieter and more relaxing circumstances. Warm Regards, Al Habtoor Grand Resort Autograph Collection Hotel