ananea Diamonds Mapenzi

Dear Reni, Thank you very much for taking the time sharing your feedback following your recent stay at Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests. At Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us. However, we regret to hear about your Pool experience during our set up for this special Pool Dinner which we hope you enjoyed, as well that you did not like our unique African beach beds. Your kind compliments about the service and your culinary experience you received during your stay, have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Resort in future. Diamonds Mapenzi Beach Management