Atlantica Akti Zeus Hotel

Dear Guest, Thank you for sharing your feedback regarding your recent experience at our water park. We truly value your input and appreciate the opportunity to address your concerns. We understand that the restrictions at our water park may have been an inconvenience during your visit. However, we want to assure you that these regulations are in place to ensure the safety and well-being of all our guests. Our water park operates under strict Health & Safety regulations, which are fully implemented and certified by TuV Hellas. These guidelines require that certain attractions have both age and height restrictions, which are designed to provide a safe environment for everyone. The height and age requirements are clearly communicated on our website, through social media, and are also available via travel agents to ensure all guests are informed prior to arrival. We apologize if this information was not conveyed to you clearly during your booking process. We also offer a variety of attractions designed for younger children or those who do not meet the height or age requirements for certain rides, such as the Multitrack slide and smaller water attractions that provide fun and safe experiences. Your comfort and satisfaction are important to us, and we regret any inconvenience caused by these necessary restrictions. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, where you can enjoy all that our resort has to offer. Thank you once again for your feedback. Warm regards, Public Relations Officer