Aus Deutschland- Allgemeine SauberkeitGut
Luxurious Hotel, mit vielen restaurants und bars, im vergleich zu anderen hotels ueberteuered, staff is sehr gut trainiert gaeste zu einem upgrade zum ueberzeugen, Aber wenn man eine beschwerde hat wird diesem nicht nachgegangen
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 1-3 Tage im Februar 2020 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Carsten |
| Bewertungen: | 1 |
Dear Guest, Thank you for your feedback. I would like apologize for the inconvenience we may have caused you during your recent stay with us. Please know that we have taken steps to enhance our services and facilities. We have also taken care of the Jacuzzi in the guest room you were in. Our main priority is creating Treasured Times to all our guests, and I regret that we were not able to fully extend that to you. I hope that you will grant us another chance to turn your experience around. I will be pleased to be informed of your next stay; rest assured that we will endeavour to ensure your comfort. I hope to hear again from you and look forward to seeing you soon in Beach Rotana. Sincerely, Craig Bruce General Manager Beach Rotana Abu Dhabi P.O. Box 45200 Abu Dhabi U.A.E | Direct Office T: 00 971 (0) 2 6979 002 | admin.beach@rotana.com | rotana.com
