Beach Rotana

Dear Maria, Thank you for taking the time to share your impressions. We truly value all feedback, as it helps us refine the experience we offer. We’re sorry to hear that the timing of drink service didn’t meet expectations during your visit. Your comment has been shared with our team so we can ensure greater consistency and attentiveness moving forward. Regarding the view, we understand that the surrounding environment may not have matched your preferences. While the beach area offers a unique perspective, we appreciate your candid remarks and we will continue working to enhance the overall ambiance. We're glad you found the location satisfactory, and we hope that other aspects of your stay were enjoyable. Should you choose to return, we’d love the opportunity to provide a more seamless and memorable experience. Best regards, Craig Bruce General Manager