Boutique 003 Köln am DOM, Trademark Collection by Wyndham

Dear Katrin, Thank you for taking the time to share your feedback about your stay with us. We value each guest's comments as they help us maintain our service standards. We sincerely apologize that your stay did not fully meet your expectations. Our housekeeping team maintains rigorous cleaning protocols, and we regret any oversights during your visit. The maintenance team promptly addresses any equipment concerns when reported, and our front desk team is available around the clock to resolve any discomfort our guests may experience. Finally, we appreciate your recognition of our prime location near the cathedral and train station, offering convenient access to Cologne's attractions. We hope you will give us another opportunity to serve you better in the future. Best regards, Gunnar Mittermaier, Betriebsassistent