Hotel Kempinski San Lawrenz

Dear Valued Guest, Thank you very much for sparing your valuable time to share your experience with us. My team and I are thrilled to learn that you keep positive memories of your stay with us and we were able to provide you with a memorable experience. In addition, I am glad to read that my team provided you and your family with the great service and attention to detail you deserve. Although there were some aspects of your stay which did not exceed your expectations, we are pleased to know that you appreciated the warm and welcoming atmosphere, and got to enjoy the hotel facilities. Your feedback allows us to track the hotel areas in need of improvement in order to make sure that we deliver the 5-star luxury service our guests expect from our hotel. We are really grateful that you chose to stay with us for your visit to Gozo and sincerely hope you will give us the pleasure of hosting you once again to personally experience the actions we have taken based on your valuable feedback. Best Regards, Eike Clausen General Manager