Capri by Fraser

Dear Robert! Thank you for sharing your feedback about your recent stay at our Capri by Fraser Hotel in Frankfurt. We're pleased to hear that you found our location convenient for exploring the city on foot, and that you enjoyed our spacious and airy rooms equipped with all necessary amenities, including coffee and tea making facilities. We appreciate your positive remarks about our service, particularly at the reception. However, we're sorry to learn that your breakfast experience didn't meet your expectations. Rest assured, we'll take your feedback into consideration and work on improving the quality and attention to detail during breakfast service to ensure a more enjoyable dining experience for our guests. Regarding your comments on the breakfast lacking in love for detail and freshness, we apologize for any shortcomings in this aspect and will strive to enhance the quality and variety of our offerings. We're glad you found our hotel to be modern and well-located, providing ample opportunities to explore Frankfurt. Thank you for highlighting our convenient parking facilities in the underground garage. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Iuliia Suleymanova FO Supervisor Capri by Fraser