Casuarina Resort & Spa

Dear Silvi, Thank you very much for your constructive review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We deeply apologize that your experience did not match your expectation. We greatly appreciate your comments about aspects of the service that needs improvement. It is a pleasure to announce that we have implemented many of these upgrades to our property with our recent renovation and also the recruitment of a dedicated animation team. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at info@alizeeresort.com if you would be willing to give us a chance to turn your experience around. We hope to welcome you back to our new and improved hotel!