Cocoon Maldives

Dear D., Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to read that your experience did not fully meet your expectations. At Cocoon Maldives, we genuinely value all guest feedback as it helps us continuously improve our service and offerings. We must mention, however, that during your stay we did not receive any concerns or reports of dissatisfaction, and our records do not indicate any unresolved issues. Our team is always available on-site to address any matter immediately, and we sincerely wish we had been informed at the time so we could have assisted you and enhanced your experience. Regarding your comments, our culinary concept includes extensive buffet selections with live cooking stations and themed evenings designed to offer variety and quality. Our team is carefully trained to deliver attentive and professional service, and we continuously invest in staff development to maintain high standards. While we regret that certain aspects did not align with your expectations, we truly appreciate you highlighting the natural beauty of the marine life around the island. Should you wish to share more detailed feedback, we would be more than happy to hear from you directly. Kind regards, Abdulla Anish Executive Assistant Manager Cocoon Maldives