Constance Ephelia

Dear Oliver, Greetings from Constance Ephelia Seychelles! We are delighted by your appreciation and wishes to thank you for your 5* rating with 100% scores on Location, Hotel, Room & Sports & Entertainment at HolidayCheck. Here at Constance Ephelia, we believe that hospitality stems from passion which allows us to create memorable experiences for our guests. We appreciate your compliment to us ''Tolles Hotel auf Mahé with Very nice hotel, large and beautiful rooms, two beaches, lots of activities to choose from, ''. In regards your review on ''staff is not accommodating and the friendliness is limited'' - please accept my heartfelt apologies for any inconvenience may have caused. Kindly allow me to inform you that our training programs provide a major emphasis on a uniformly high degree of service throughout all of our departments, especially with regard to empathy, guest experiences, efficiency, correctness, quick and attentive services. We sincerely apologize again if this very important aspect of first class service was missing by our associate. We look forward to welcoming you and your family back to our beautiful resort again in the near future. Thank you for your valuable time and your continued support to Constance Hotels and Resorts. Warm regards Stephane Duchenne General Manager