Deevana Patong Resort & Spa

Dear Mr Tobias, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our great location, convenient proximity to attractions, and the refreshing pool. However, we sincerely apologize for any inconvenience you experienced with the noise levels in the rooms and the cleanliness. Your comments are valuable to us, and we take them seriously as we strive to provide a comfortable and enjoyable experience for all our guests. We will address the noise issue in the hallways to ensure a quieter atmosphere for our guests. Additionally, we are reviewing our housekeeping procedures to improve the cleanliness of our rooms. Your concerns will be shared with our team, and appropriate measures will be taken to enhance our services. We appreciate your honesty and hope to have the opportunity to welcome you back in the future, where we can provide you with an improved and more pleasant stay. Thank you again for your feedback. Kind regards, Mr.Piboon C - Hotel Manager