Dimitrios Village Beach Resort

Dear Franziska, Thank you so much for taking the time to write a review about Dimitrios Village hotel on Holidaycheck. We were really surprised to read that you found our hotel staff not friendly or at least polite. We are usually known for our attentive and friendly staff, in all hotel areas, who treat each guest with respect. We are truly sorry that you felt differently. The same way, we were also surprised to read that you didn't find your suite proper cleaned. Our housekeeping ladies work with us many years and we know every single day to every single room they do their best so the room will be to your satisfaction, there for we would like to apologize for any inconvenience. We also feel very sorry that you didn't like our All Inclusive menus, that daily our chef and his team prepare. On the other hand, we would like to thank you for your positive words about our hotel location, which has direct access to the beach, the 3 pools, and the restaurant. We hope that you will give us the opportunity to better serve you in the near future and we look forward to welcoming you back in our hotel. Sincerely, Katherina, reception