Eastin Grand Hotel Sathorn

Dear Valued Guest, May we begin by thanking you for choosing Eastin Grand Hotel Sathorn for your visit to Bangkok and for taking the time to complete Online review. Feedback such as yours is essential to us as it enables us to ascertain where we are meeting or exceeding our guests’ expectations and, equally importantly, attend to any issues they may experience during their stay. We would also like to thank you for the positive comments you made about the property such as the cleanliness of the hotel and excellent location. With reference to your observation concerning the rooms needing an update, please be assured that our rooms are continually upgraded as part of our official Room Care Program to ensure they are always exemplary and to our very high standard. We do thank you for bringing this to my attention though, as it enables us to take immediate action where necessary and we will certainly get my team to check the room you stayed in thoroughly. May we end by saying that it was a pleasure to host you once more for your stay in Bangkok and we hope to see you again in the not too distant future. Best regards, The Management Team Eastin Grand Hotel Sathorn Bangkok