Das Personal war sehr freundlich und hilfsbereit. Das vegane Essen hätte besser gekennzeichnet werden können. Fehlende Information, dass Softgetränke nicht inkludiert sind. Sehr hohe Nebenkosten.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 2 Wochen im August 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Jörg |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear Jörg, Thank you for sharing your thoughts about your recent stay at our hotel. We appreciate your feedback, and it's great to hear that you found our staff to be very friendly and helpful. Regarding your comments about the vegan food and the labeling, we apologize for any inconvenience this may have caused. We take your feedback seriously and will work on improving the clarity of our menu offerings to better accommodate dietary preferences. In regard to the soft drinks, please note that they are not included in our hotel's half board arrangement. We apologize for any misunderstanding regarding this matter. However, if you prefer an all-inclusive experience for your future visits, we'd be happy to recommend one of our all-inclusive sister hotels that offer a more comprehensive package. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back and provide an even better experience in the future. Kind Regards, Chris Zamagia, Public Relations & Communications Director Esperia Group