Sichere Dir jetzt bis zu 250 € Sofortrabatt von TUI & Airtours in ausgewählten Hotels.
Alle Bewertungen anzeigen
Sylwia (31-35)
Verreist als Familie • Mai 2022 • 2 Wochen • SonstigeAchtung Eltern, nicht buchen !
3,0 / 6

Allgemein
  • Preis-Leistungs-Verhältnis
    Schlecht

Achtung Eltern ! Nicht buchen ! Die Anlage ist sehr schön, jedoch können die Kinder nichts davon nutzen, da das Wasser super kalt ist! Alle Pools sind nicht beheizt! Es gibt ein Hallenschwimmbad, aber da dürfen Kinder nicht rein ! Die Kinder sind sehr enttäuscht über diesen Urlaub ! Sonst ist das Hotel sehr schön und gepflegt!


Zimmer
  • Sehr gut

  • Restaurant & Bars
  • Schlecht

  • Service
  • Sehr schlecht

  • Lage & Umgebung
  • Schlecht

  • Aktivitäten
  • Sehr schlecht
  • Beliebte Aktivitäten

    • Sonstiges

    Preis-Leistungs-Verhältnis: Sehr schlecht
    Infos zur Reise
    Verreist als:Familie
    Kinder:2
    Dauer:2 Wochen im Mai 2022
    Reisegrund:Sonstige
    Infos zum Bewerter
    Vorname:Sylwia
    Alter:31-35
    Bewertungen:1
    Kommentar des Hoteliers

    Dear Sylwia, Thank you for taking the time to share your review following your recent visit with us. While we are pleased that you decided to stay at the Euphoria Resort, we are sorry to learn that you were disappointed with the service you received during your stay. We our proud for the costumer service and genuine hospitality delivered to our guests which is highly praised among previous guests on social medias and platforms, however it saddens us that this time we did not reach your expectations. Kindly be informed that our indoor pool is suitable for children over 16 years old (as mentioned in the hotel's website) as it is situated inside the Harmonia Spa, an area of peace and tranquility. Moreover, here at Euphoria Resort we take each comment into serious consideration and therefore we would really appreciate if you could share more information regarding low rating regarding your dining experience and the sports/entertainment section. Please feel free to contact us at : guestrelations@euphoriaresort.gr We sincerely hope you will accept that the difficulties you experienced with your stay are certainly not reflective of our normal standards. Once again thank you for your feedback. Should you reconsider and decide to visit us again in the future we will be more than happy to have you with us and take the opportunity to reclaim your faith in our services. Kind regards, Euphoria Resort Management Team