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Ralf (66-70)
Verreist als Paar • Mai 2023 • 2 Wochen • Wandern und Wellnesssehr lautes Hotel, kein 5-Sterne-Service
3,0 / 6

Allgemein

sehr lautes Hotel durch viele schreiende Kinder, nirgendwo gab es Ruhe und Entspannung, dazu nur durchschnittlicher Service in den Restaurants


Aktivitäten

Beliebte Aktivitäten

  • Wellness
  • Sport

Infos zur Reise
Verreist als:Paar
Kinder:Keine Kinder
Dauer:2 Wochen im Mai 2023
Reisegrund:Wandern und Wellness
Infos zum Bewerter
Vorname:Ralf
Alter:66-70
Bewertungen:13
Kommentar des Hoteliers

Dear Guest, Thank you very much for choosing the Cascade Wellness Resort for your recent stay in Lagos and for taking the time to share your thoughts with us. We regret to know that your stay didn’t met your expectations. We always encourage our guests to speak directly with one of our Duty Managers, as this allow us to rectify any dissatisfaction during the stay. Our main goal is to create unique and unforgettable moments to our guests, delivering the most exceptional service. We would like to thank you very much for your comments which we will take into consideration in order to continuously improve our guest’s satisfaction. We hope to have the opportunity to welcome you once again and hopefully to amend you opinion towards our services. Best regards, Silvana Pombo General Manager