Preis-Leistung standen in keinem Verhältnis, da ich aufgrund eines Fehlverhaltens des Check-In Mitarbeiters gezwungen war, als Frau alleine nach Ägypten zu reisen, war ich leider den Diskriminierungen des Hotelpersonals ausgesetzt
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- Strand
Dear Valued Guest, Thank you for sharing your experience. We are truly sorry to hear about the issues you encountered during your stay. What you described regarding the treatment by staff is very concerning and does not reflect the standards we strive to uphold. We take any form of discrimination extremely seriously, and we deeply regret that you felt unsupported and uncomfortable, especially while traveling alone. We would appreciate the opportunity to investigate this matter further. Please consider contacting us directly with more details about your stay so we can address the situation appropriately and take corrective action with the team involved. Your feedback is important to us, and we are committed to improving both our service and the experience of all our guests. With best regards, Guest Relations
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