Animation nur auf Englisch. Keine Animanion und Kids Club für die Kinder, die kein Englisch verstehen, die Kinder wurden einfach weggeschickt.
Beliebte Aktivitäten
- Strand
Dear guest, Thank you for your feedback regarding your recent stay. We’re very sorry to hear that your children were unable to fully enjoy the animation and kids club activities due to the language barrier. It’s never our intention for any child to feel excluded, and we sincerely apologize if your family had this experience. Our goal is to create a welcoming and inclusive environment for children of all nationalities. While English is currently the primary language used by our animation team, we are actively exploring ways to better accommodate non-English-speaking children. Thank you again for sharing this with us. Your feedback is invaluable as we work to ensure every guest, especially our youngest ones, feels included and cared for during their stay. Warm regards, Globales Bouganvilla Quality Manager
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