Globales Bouganvilla

Dear guest, Thank you for sharing your experience with us. We are very sorry to hear that your stay did not meet your expectations, especially in terms of cleanliness and the condition of the facilities. Please accept our sincere apologies, this is not the standard we aim to provide. That said, we are truly pleased to hear you enjoyed the food during your stay. Our kitchen team puts a lot of care and effort into offering a varied and high-quality dining experience, and it's encouraging to know that this aspect stood out to you in a positive way. We will make sure your kind words are passed on to the chefs, it means a lot to them. We appreciate you taking the time to share both the positives and the concerns. Your feedback is essential to helping us improve, and we are actively reviewing the issues you mentioned to ensure they are addressed appropriately. We hope you might consider visiting us again in the future so we can provide the high standard of stay you deserve. Warm regards, Globales Bouganvilla Quality Manager