Hotel Holiday Inn Parco Dei Medici

Dear Leo, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations and that you left feeling disappointed. This is certainly not the experience we aim to provide our guests. We sincerely regret that we were not made aware of your concerns during your stay, as our team would have gladly assisted you and done everything possible to improve your experience. Your feedback is important to us and helps us continue to improve as well. We sincerely hope to welcome you again in the future, confident that we can offer you a significant better experience, more in line with your expectations. Best regards, Roberta Assistant to the GM & GR Mgr