Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
Hotel im allgemeinen sehr Renovierungsbedürftig , Gastronomie katastrophal ,Personal teilweise bemüht und freundlich.
Kaltes und völlig Geschmackloses Essen
Die Frage nach einem zweiten Getränk für eine Person wurde beantwortet mit : geht leider nicht, für jede Person gibt es nur einen Chip also auch nur ein Getränk. Das erzeugte nur noch ein Kopfschütteln .
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im September 2024 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Henrik |
| Alter: | 51-55 |
| Bewertungen: | 1 |
Dear Henrik, Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your recent stay did not meet your expectations. Please rest assured that we take all comments seriously as they help us to improve our services. Regarding the one-drink policy, we understand how this could be inconvenient. However, we had to implement this rule after noticing that guests were taking multiple drinks at once, which often resulted in waste as drinks were left unattended and became warm. We strive to minimize waste and ensure that all guests can enjoy fresh drinks during their stay. We are sorry if this caused any frustration during your visit, and we will certainly review your feedback with our team to ensure a better guest experience in the future. We appreciate your kind words regarding our helpful staff and hope that you might reconsider visiting us again after the planned renovations. Warm regards, Hotel Ilyssion Management Team
