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Jafa (51-55)
DeutschlandAus Deutschland
Verreist als Freunde • Dezember 2023 • 2 Wochen • Strand
Derzeit Baulärm
4,0 / 6

Allgemein

Zuvorkommendes Personal . Schöne weitläufige Anlage. Waren schon zum siebenmal dort . Leider sind die Zimmer in die Jahre gekommen ( speziell das Badezimmer). Hier müsste renoviert werden . Hinzu kommt der extreme Abrisslärm des nebenstehenden Hotels. Durch die kurzfristige Information konnten wir nicht mehr umbuchen.


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Infos zur Reise
Verreist als:Freunde
Dauer:2 Wochen im Dezember 2023
Reisegrund:Strand
Infos zum Bewerter
Vorname:Jafa
Alter:51-55
Bewertungen:1
Kommentar des Hoteliers

Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your positive comments about our hotel, and our staff. With regards to your comments about our rooms, we would like to highlight that the hotel is in full operation 365 days a year and updates are subject to an ongoing process, when and as needed, for example with grouting, upholstery renovations, polishing works, paintings etc. Although we have not been closed for full renovations, we do our best to keep our rooms at a good standard, which is acknowledged by most of our guests praising the high standards of our rooms keeping in consideration that the hotel has opened in 2009. Nevertheless, we will be looking further into your kind suggestions, as we always thrive to improve ourselves in all aspects of the hotel. Regarding your comment about the construction, as your kind self already mentioned that the work is being done in the hotel next door, therefore the hotel has no control over the noise. We hope to have the pleasure to welcome you back again in the future. Best Regards Mohamed Wafa Hurghada Area Manager