JAZ Aquamarine Resort

Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. With regards to your comments about the food, we are pleased that most of our guests are more than happy with the food provided, however we are catering for a number of different nationalities so it will never be possible to please everyone. However if you are unable to find something to suit your particular taste then our chefs are more than happy to prepare something specifically for you. We would like to advise that hygiene is the number one priority to us and we have a clear and precise action plan to ensure that high levels are met. Everything to do with health and safety is monitored by a leading UK health and safety advisor named Cristal who carry out audits on everything relating to your safety including food and drink (checked items include delivery, storage, preparation, cooking, presentation, all machinery used, as well as samples of the food and drink). We have the documentation to prove that our hotel is operating in a safe and hygienic way as we always score in the extremely high level. In addition, we have our in-house Hygiene Coordinator who is checking the running of all areas on a daily basis, plus a monthly visit from our company Regional Hygiene Manager. Furthermore. we have audits from our Tour Companies in which we must achieve high scores to prove that our hygiene levels (including food, water, safety) are following the International standard. We hope to have the opportunity to welcome you back again in the future. Best Regards Mohamed Wafa Hurghada Area Manager