Wichtiger Hinweis zu den Bewertungen!
Dieses Hotel wird gerade von unserem Team beobachtet und überprüft.
Aus Deutschland- Preis-Leistungs-VerhältnisSchlecht
Das Hotel hat eine große Anlage und auch eine schöne . Es waren saubere Zimmer viele verschiedene Restaurants, aber sehr oft schon ausgebucht. Das schlimmste war für mich und das ist auch wichtig für mich das internet, ich bin in mein zimmer und mein findet nicht mal das jaz aquamarine internet das ist verrückt.
Ich bin ruhig geschlafen und wir haben den putzmann Trinkgeld gegeben und er hat uns ein elefant gemacht u.s.w. Die Klimaanlage hat ab und zu nicht richtig funktioniert
Das Essen war so lecker und das Buffet ist so groß ,aber von meiner Familie hatte jemand Durchfall. Es gab immer pancakes ,crossaint und Müsli und wir konnten immer gemütlich essen
Der Service war freundlich und nett manchmal beim Pool wenn du etwas zum trinken bestelltst dauert das 1 stunde . Bei Wünsch gehen sie ganz schlecht um z.b. du willst ein Getränk mit zweifach Alkohol aber bringst dir mit einfach Alkohl.Wenn Beschwerde kommt dann beruhigen sie dich undreden mit dir
Es waren 15 min vom Flughafen zum jaz aquamarine, aber wenn du ein Ausflug mit einem Boot machen wolltest dann musst du schon 45min fahren mit dem taxi.
Beliebte Aktivitäten
- Strand
Es gab so viele Freizeitangebote z.b.tisch Tennis, volleyball im Wasser, Wasserball,Wasserrutchen.
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 1 Woche im Juni 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Raul |
| Alter: | 41-45 |
| Bewertungen: | 1 |
Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are very pleased that you enjoyed your stay here with us. We would also like to thank you for your positive comments about our large and beautiful complex, clean rooms, many restaurants, friendly and nice service, delicious food and many leisure activities. With regard to your comments about the Wi-Fi signal around the hotel, please note that, as highlighted in our brochure, the Wi-Fi service is unlimited but operates at a limited speed. This means it is suitable for activities such as checking social media and browsing, but not ideal for large downloads. If you experienced connectivity issues in your room, we would have been happy to assist had you brought it to our attention during your stay. Our IT technicians are always available to address and resolve any technical problems promptly. Moreover, if you experienced any issue with the Air Conditioning, please note that our Engineer department is available 24/7 upon your valued request to fix any issue arising in the room. We do apologize for any inconvenience and we forwarded your comment to the relevant department for an action to be taken. We would also like to take this opportunity to reaffirm our commitment to treating every guest with the highest standards of professionalism and friendliness. Our staff are trained to uphold these standards consistently, receiving regular praise by our valued guests. Nevertheless, we thank you for your feedback and it will be passed along to the relevant department for further review. We are sorry to hear that you did not feel well during your stay. Had we been made aware of your health condition, we would have gladly offered a complimentary stool sample analysis to help clarify the cause of your illness, which is typically related to changes in weather, diet, overheating, or overconsumption of cold fluids. Additionally, we have an in-house hygiene team that conducts daily checks to ensure compliance with all safety and hygiene policies and regulations. Furthermore, we undergo regular inspections by E-Crystal, a renowned UK-based independent auditor, who performs comprehensive reviews of all aspects related to safety and hygiene, including food, beverages, pools, and rooms. We hope to have the pleasure to welcome you back again in the future. Best Regards Mohamed Wafa Hurghada Area Manager
