Joy Island

Dear René, Warmest Greetings from Joy Island Maldives by Cocoon Collection! Thank you for taking the time to share your feedback on your recent stay at our resort. We are pleased to hear that overall, you enjoyed your experience with us. It is great to know that you found the Lagoon Villa to be modernly furnished and comfortable. Direct access to the sea must have been a wonderful addition to your stay, providing a truly immersive experience. We appreciate your feedback regarding the contents of the minibar and will take this into consideration for future improvements. Your comments regarding the bathroom odor trap and the mattress have been duly noted, and we apologize for any inconvenience caused. Rest assured, we will look into these matters to ensure a more comfortable experience for our guests. We are thrilled that you found our team to be great and that you enjoyed the food offerings. However, we are sorry to hear that you found the furniture in the dining area to be less than satisfactory. Your feedback is invaluable in helping us improve, and we will certainly address this to ensure a more fitting ambiance for our guests. It is wonderful to hear that you appreciated the various facilities and amenities available at our resort, from the diving center to the wellness area. We aim to provide a wide range of activities and services to cater to all our guests' interests and preferences. Once again, thank you for sharing your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Kind regards, Jay Ahmed Jihad-Jay General Manager Joy Island Maldives