Kassandra Palace Seaside Resort

Dear Meli, Thank you for sharing a review regarding your recent holidays at Kassandra Palace Seaside Resort. I was happy to read that you were satisfied with our housekeeping services. I would like to highlight that both positive and negative feedback is accepted by our hotel as it helps us improve ourselves. Exceeding our guests’ expectations is one of our primal goals and we feel sorry to read that in your case we have not succeeded. Kindly be informed that if you had informed us of issues you had while you were in-house, I assure you that we would have found a solution to satisfy you. Once again, thank you for your leaving a review. Kind Regards, Despina Kaliva Guest Relations