Kassandra Palace Seaside Resort

Dear Verena, Thank you very much for choosing Kassandra Palace Seaside Resort and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed our well-maintained hotel complex, the attentive and helpful service of our staff, and the relaxing atmosphere by the pool and beach. It is wonderful to know that the variety of sports activities and our facilities contributed to making your stay pleasant and memorable. Regarding the rooms, please allow me to inform you that our hotel is under regular improvement, and every year we carry out partial renovations and enhancements to continuously offer the best possible experience to our guests. In fact, we recently modified the sofas with upgraded padding and a refreshed design to improve both comfort and aesthetics. As for the drinks pricing, I would like to assure you that our prices are more than fair when considering the overall environment of the resort, the high quality of service provided by our well-trained staff, and the quality of the products we offer. We continuously strive to balance quality with value for money. Thank you also for your feedback on the dining options. We always consider guest suggestions to further enhance our offerings. We appreciate your note about the language skills of our team and are working to improve our German-speaking capabilities to better serve all our guests. We look forward to welcoming you back soon for another enjoyable stay. Please feel free to contact us directly at reservations@kassandra-palace.gr for any assistance in planning your next visit. Kind regards, Despina Kaliva Front Operations Manager