Khalidiya Palace Rayhaan by Rotana

Dear Ms. Tunde Maria, Thank you for staying with us at Khalidiya Palace Rayhaan by Rotana and sharing your feedback. We are pleased to learn that you truly enjoyed your stay with us and found the hotel's pool facilities and culinary offerings to be outstanding. Thank you for highlighting the friendliness of our team, which will be shared with them. We have also taken note of your concern regarding the hard mattress, while many of our guests find it comfortable, we understand that the preferences may vary. Please know that our guest services team are always available to provide an extra mattress topper upon request to ensure satisfaction and comfort of our guests. Ms. Tunde Maria, we trust you had a safe trip back home and we look forward to welcoming you back in the not-too-distant future. Yours sincerely, Christian Rainalter General Manager