Wir waren 2 Wochen im Hotel, wir waren insgesamt zufrieden. Das Hotel ist schön und sehr sauber. Die Mitarbeiter waren sehr nett und hilfsbereit. Was nicht so gut war, müssten wir ständig auf die Getränke warten, oft waren wir mit dem Essen fertig und die Getränke waren immer noch nicht da.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 2 Wochen im September 2025 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Marek |
Alter: | 56-60 |
Bewertungen: | 1 |
Dear Mr. Marek, Thank you for staying with us at Khalidiya Palace Rayhaan by Rotana and sharing your feedback. We are truly delighted to learn that you enjoyed your entire stay at our hotel and that our wonderful facilities and our team’s friendly and courteous environment were the highlights of your experience. Your kind remarks will be shared with the entire team, as they will surely be encouraged by your positive feedback. We regret the inconvenience caused by the delays in your drink orders and acknowledge the impact this may have had during your meal. Please be assured that we have communicated your concern with the relevant department heads for review and necessary improvement. Mr. Marek, it was a pleasure having you with us and we hope to welcome you back soon for an even more enjoyable experience. Yours sincerely, Christian Rainalter General Manager