Khaolak Bhandari Resort & Spa

Dear Gerd, Thank you for sharing your detailed feedback with us. We are pleased to hear that you found our resort to be a beautiful and peaceful place, ideal for relaxation. We appreciate your constructive comments regarding the variability in service and the experience at the bar. We will review these areas with our team to improve guest comfort. Thank you for your compliments on our breakfast and landscaping. We have also noted your suggestions about adding more variety to breakfast items and your thoughts on the half-board option. We regret the issues you experienced with the bathroom condition, wardrobe odor, and air conditioning drip, and we are addressing these maintenance concerns as a priority. We apologize for the inconvenience with your return transfer and are glad the local tour operator was able to resolve this promptly. Your feedback about the pool area and lounge availability is valuable as we plan future improvements. We hope to welcome you again for a more seamless and enjoyable stay. Warm regards, Assistant Managing Director