Khaolak Emerald Beach Resort & Spa

Dear Rene Daniel, Greetings from Khao Lak Emerald Beach Resort & Spa! Thank you for sharing us a very detailed review on the hotel services. As we are continuously striving hard to improve our services, your feedback will be a great help to determine our strengths and weak points. We regret to know that we have not met your expectation with regards to food quality and air-condition in your room, Rest assured that the concerning departments are well informed regarding this matter. On the other hand, we are very glad that you appreciate the service of our team members which we greatly take pride in. We will definitely share your great compliment to the rest of the team. We hope that you are still considering us as your holiday destination in Khaolak - as to see the improved services we have. Thank you for choosing us as your holiday destination. Best Regards, The Management Team- Khao Lak Emerald Beach Resort & Spa