.ohne Jan dem deutschsprachigem Mitarbeiter an der Rezeption würde gar nichts funktionieren. Die Hotelanlage selbst ist schön. Das Frühstück wunderbar. Das Zimmer sehr schön Jetzt zum negativen Es gibt eine Liegenmafia und dagegen wird gar nichts getan. Wecker stellen spätestens 7uhr30 sonst keine Liege frei. Der Handtuchboy hat mit offener Hand vieles reserviert. Das billigere Hotel La Flora nebenan nutzt die Liegen hier und auch das Frühstück, es wird ja nicht kontrolliert. Unangenehm fallen auch die vielen Russischen Gäste auf. Wir würden das Hotel wenn sich nichts ändert nicht mehr buchen .
Dear Khun Georg, Thank you for staying with us and for sharing your review. We appreciate you taking the time to let us know about your experience. It was good to read that you enjoyed the setting of the resort, the comfort of your room, and the breakfast during your stay. Your kind words about Jan will also mean a great deal to him. He takes genuine pride in assisting guests and helping them feel comfortable throughout their visit. At the same time, I am sorry to hear that certain moments around the pool area did not feel as relaxed as you had hoped. Shared spaces such as the beach and pool are meant to be enjoyed at an easy pace by everyone, and our team regularly monitors these areas while reminding guests to be considerate so that the atmosphere remains comfortable for all. Regarding the use of loungers and resort facilities, these are intended exclusively for registered guests of the resort, and our team remains attentive to ensure that this is respected. La Solaya welcomes travelers from many parts of the world, and we believe the character of a place is shaped by the many cultures and stories that meet here. Our goal is always to maintain a respectful environment where everyone can feel at ease during their stay. We truly appreciate you sharing your observations, as feedback like this helps us remain attentive to the details that shape the overall guest experience. We are looking forward to welcome you back here at La Solaya, where you simply be — in the rhythm of time, in the quiet of light. La Solaya Khaolak Management Team.

