La Vintage Resort (by Poppa Palace)

Dear Gina, Warmest greetings from Poppa Palace Hotel We would like to, first of all, express our deep gratitude and appreciation to you for choosing us as your preferred choice of accommodation while you were visiting Patong. It is always our mission to have our staff provided the services that are sincere and caring. It was our pleasure to e of service to you and all our valued guests. Your comment in this regard will certainly be shared with our team at La vintage, for it will such a uplifted encouragement to all of us. On the other hand, we are deeply regretted and disappointed to learn the rest of your feedback, and would like to humbly offer our apology to you. Despite our endeavor and efforts to always improve our facilities and services, there seem to be certain ares where urgent attention are needed. We have forwarded your constructive comments to all departments concerned to ensure that progress will be made urgently. We are absolutely grateful for you for bringing them up to our attention. We hope that, despite some of our mistake, you will give us another chance to welcome you back to our hotel. Front Office La Vintage