Maritim Resort & Spa Mauritius

Dear Micha, Thank you very much for sharing your detailed feedback with us. We are delighted to read that you had such a fantastic stay and that you were completely satisfied with your room, our reception team, the quality of food and drinks, as well as our beautiful location and beach. Your kind words about the stunning sunsets and overall experience are truly appreciated. At the same time, we are sincerely sorry to learn that some interactions with our staff did not meet your expectations, and that you felt uncomfortable regarding the approach about tipping. Please allow us to assure you that this is not the standard of service we promote. While tipping remains entirely at the discretion of our guests, it should never be actively solicited nor create any sense of obligation. We take your feedback very seriously, as professionalism, courtesy, and genuine hospitality are values we strongly stand for. Your comments will be addressed internally to ensure that such situations do not occur again. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an even more seamless and enjoyable stay in the future. Kind regards, Your Maritim Team