Marpunta Resort

Dear Valued Guest Werner, Thank you for taking the time to write a review about your recent stay. From the entire staff members from Marpunta Resort, sincerely thank you for choosing our Resort while visiting Alonissos Island. Your feedback is sincerely appreciated; We would have immediately attended to resolve the matter with the service to improve our guest experience we are known to have in the years past including our award winning last year. We have shared your comment to the necessary department. Please accept my sincere apologies for your disappointment with your experience specifically, the quality and standards of our food service, the slow service, drink prices and the overall lack of service. Clearly this is not who we are or what Santikos Collection represents. However, our entire staff strives to provide the very best & friendly service. If anything positive could come out of your visit, it will provide us the opportunity to sharpen our policies and retrain our team to better service our guests. Once again, please accept our sincere apologies for the incidents that took place, and we ask that you look at your past visit as the exception and not the rule in how we typically operate as a Santikos collection Marpunta Resort looks forward to continue to provide the top service, in this beautiful tranquil environment and welcoming you back in the near future. With kind regards, Anargyros Christou Resort Manager Marpunta Resort