das Essen war sehr gut, auch die Getränke an den Bars und an den Automaten waren gut Das Zimmer für 3 Personen zu klein Für All Inklusive war nicht mal Wasser auf dem Zimmer geschweige denn eine Minibar Kids Club war sehr gut, leider zu wenig deutschsprechende Animation Rund herum gab es nicht viel, was man fussläufig erkunden kann Es war ein schöner Osterurlaub mit Sonne zum entspannten Auftanken von Vit B nach einem Winter
Beliebte Aktivitäten
- Strand
Dear Ines, Thank you very much for taking the time to share your experience and for choosing Maspalomas Princess for your Easter holiday. We are very pleased to hear that you enjoyed the quality of the food and drinks, as well as the positive experience in our Kids Club. It is also wonderful to know that you were able to relax and enjoy a sunny and restorative holiday with us. At the same time, we appreciate your comments regarding the room size for three people. We understand that comfort is very important, and we regret that this aspect did not fully meet your expectations. Our room categories are designed for different occupancy types, and we always recommend the most suitable option depending on guests’ needs. Regarding the in-room water and minibar, we take note of your feedback. Our All-Inclusive concept is designed to offer a wide selection of drinks available throughout the hotel’s bars and points of service, following established operational standards. We also appreciate your remarks about the Kids Club and language availability in the animation team. Your feedback is very valuable and will be shared internally to continue improving the experience for all our international guests. Finally, we are glad that you enjoyed the peaceful surroundings, even if the immediate area offers limited walking options, as the hotel is designed as a resort-style holiday destination focused on relaxation and in-hotel services. We hope to welcome you again in the future for another relaxing stay under the sun. Best regards, Princess - Customer Care Team
