Mitsis Selection Blue Domes

Dear Riccardo, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay at our hotel. We appreciate your compliments on the location, food, sports, and entertainment aspects of our property. However, we are genuinely sorry to hear that the service fell short of your expectations. We understand that the delay in ordering drinks and the forgetfulness of our waiters were frustrating for you. This is not the level of service we aim to provide, especially in a 5-star hotel. We regret that some of our staff members appeared overwhelmed and stressed during your visit. We strive to maintain the warm and friendly hospitality that Greece is known for, and we apologize if we did not meet your expectations in this regard. Your feedback is valuable to us, and we will use it to address the issues you raised and make improvements in our service delivery. We appreciate your honesty and hope that you will give us another opportunity to provide you with a better experience in the future. Yours sincerely, Blue Domes Management & Entire Team