Neptune Pwani Beach Resort & Spa

Dear Valued Guest, Sunny Greetings from Neptune Hotels. Thank you so much for taking time to share your feedback with us. We are delighted to hear that you appreciated our well maintained complex, well equipped rooms and the excellent service provided by our friendly staff. Your kind words truly motivate us to continue delivering our very best. We are genuinely sorry to hear that you found the food selection limited and experienced discomfort during your stay. Please know that we take such matters seriously and will address your concerns with our culinary team. We do have and follow a 14 day cyclic menu for the Pwani Restaurant Buffet designed to offer varied selections. Also we have different a la carte restaurants featuring diverse cuisines to cater to varying preferences as part of the All Inclusive. Our team is committed to continuously improving our guest experience and your insights are very valuable for us. Thank you once again for staying with us and hope to have the opportunity to welcome you back to our beach resorts and safari lodges. Warm Regards Alok Prabhakar General Manager