Pegasos Deluxe Beach Hotel

Dear Anni Thank you for your feedback about your stay to Pegasos. We are glad to hear that you have enjoyed your meals during your stay to our hotel and that you have found our rooms sufficient. Although we greatly appreciate you staying with us we sincerely apologize for failing to meet your expectations about the cleanliness of some parts of the room ( mirror of the bathroom), we will address the cleanliness issues to our housekeeping teams.As to a concern to your arrival in our hotel regarding the lack of communication with the Front desk personnel, it comes to us as a surprise.Our front-desk staff speak English, Russian and German at a high level. We wish our guests the absolute best in their travels and we hope that one day we'll make up to you We respectfully request that you contact us at guestrelations@pegasoshotel.gr and forwarding your ref number and we will be happy to assist you further. Happy rest of vacations Public Relations Manager Gina Giountitse