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An sich war das Hotel sehr schön nur die Mitarbeiter waren sehr unfreundlich vor allem die schwarzhaarige am Empfang. Es wurde kaum weitergeholfen etc. Das Buffet war gut gefüllt aber immer kalt und teilweise nicht mehr appetitlich wenn man zu spät kam
War ok trotz Junior Sweat
Frühstück und Mittag in Ordnung leider immer kalt gewesen und überfüllt wie ein Ameisenhaufen
Das Zimmerservice kam immer rein auch wenn man ein Schild an die Tür gehängt hat. Nach Frage nach mehr Wasser wurde man nur pampig angemacht
Fast 3h mit dem Bus gefahren vom Airport ins Hotel . Märkte gibt es leider nicht nur ein kleines da gibt es nichts und der nächste ist bei lindos ca 20 min fahrt
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im Juni 2022 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Melanie |
| Alter: | 19-25 |
| Bewertungen: | 2 |
Dear Melanie, Thank you for choosing Princess Andriana Resort & Spa for your valuable holidays and for taking the time to share your honest feedback following your recent stay at Princess Andriana Resort & Spa. We do appreciate you taking the time to share both your good and not so good impressions from our property. We are happy to read that you enjoyed our facilities and that you found our hotel to be nice. Please allow us to reassure you that we invest heavily in training our staff members to provide first class customer care to make sure that our guests leave us feeling that they have received exceptional service. Although we are positive that our colleagues had no intention of appearing inappropriate or unhelpful, we would like to apologize for any inconvenience caused. Although, we understand that taste is a matter of personal preference & experience and therefore we do respect your opinion that you did not enjoy the some of the food and we will definitely share your comments with our Chef and F&B Manager as we always try to improve our products. What we regret is that we did not have the chance to meet you in person in order to receive your kind feedback as we prefer guests to exchange their insights while still in the resort to either our guest relations team or to the front desk, who are always available and pleased to assist our valued guests. Please be assured that all the points you raised have been addressed and taken on board by management for quality and training purposes within the team. We only hope that, despite the some of the inconveniences caused, you were still able to enjoy your holidays with us and that you would consider visiting Rhodes again in the future. Kindest regards, Princess Andriana Resort & Spa
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