Quattro Beach Spa & Resort

Dear Valued Guest, First of all, we would like to thank you for taking the time to share your feedback with us. We regret that your stay did not fully meet your expectations. Every comment from our guests is extremely valuable in helping us improve our service standards. Our air-conditioning systems are regularly checked to ensure comfort in our rooms; however, we will specifically review the condition of the room you stayed in. Your remarks regarding bed comfort and minibar replenishment have been forwarded to the relevant departments, and necessary improvements will be made. We will continue to enhance our cleaning services through staff training and regular inspections. Your observations regarding the pool and surrounding areas have been shared with our maintenance team, and we will ensure these areas are monitored and cleaned more frequently throughout the day. Regarding our food, our buffet offers a variety of dishes every day, featuring Turkish and international cuisine. Our menu planning is regularly updated according to seasonal products and guest preferences. Additionally, on certain days of the week, we host theme nights, giving our guests the opportunity to experience the culinary flavors of different cultures. This allows guests to enjoy a diverse range of tastes throughout their stay. We understand that food preferences may vary from person to person; however, we view your feedback as an opportunity to further improve and will discuss your comments with our kitchen team to ensure continuous enhancement. We hope to have the pleasure of welcoming you again in the future and providing an even more enjoyable and satisfying experience. Best Regards, Quattro Beach Spa & Resort Hotel