Aus Deutschland- Preis-Leistungs-VerhältnisSchlecht
Super Lage... Allerdings war der Service sowie die Hotelzimmer sehr dürftig. Neben kaputter und fehlender Türklinke im Badezimmer, fehlte ebenso ein Safe um unsere Wertsachen verstauen zu können. Nicht einmal Trinkwasser wurde auf dem Zimmer bereitgestellt. Das Essen war in der Regel kalt und nicht besonders Schmackhaft.
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1-3 Tage im Juli 2019 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | David |
| Alter: | 26-30 |
| Bewertungen: | 3 |
Dear David, Thank you for taking the time to share your experience with us. While we’re pleased to hear that you appreciated our exceptional location in the heart of the sanctuary, we truly regret that other aspects of your stay did not meet your expectations. Your feedback regarding the room condition, missing amenities, and service quality is deeply concerning and has been shared with our management and maintenance teams for immediate review. We are actively working on ongoing renovations and staff training to ensure these issues are resolved and do not impact future guest experiences. We would love to welcome you again in the future so you can experience the improvements first-hand—including our heated salty water infinity pool, known for its soothing and detoxifying benefits after long safari days. We sincerely apologize for the inconvenience you encountered and thank you again for your honest review. Warm regards, SYLVESTER MAGHANGA GENERAL MANAGER
