Aus DeutschlandHotel ist in die Jahre gekommen. In unserer ersten Nacht war die Klimaanlage extrem laut. Wurde nach Beschwerde repariert, Entschuldigung hierfür gab es keine. Zimmer an sich war auch nicht in gutem Zustand aufgesprungener Boden, Deckenventilator nicht richtig befestigt somit unnutzbar. Essen war des Öfteren kalt, überkocht oder versalzen.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1 Woche im Juli 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | DoSa |
| Alter: | 19-25 |
| Bewertungen: | 1 |
Dear Dosa, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We sincerely apologize for the issues you encountered during your visit. Please be assured that we take such matters seriously. We have addressed your concerns with our team to ensure that these issues are resolved promptly and that similar problems do not occur in the future. We are committed to providing our guests with a comfortable and enjoyable experience, and we are deeply sorry that we fell short of these expectations during your stay. Your feedback is invaluable as we strive to improve our services and facilities. We hope you will consider staying with us again, giving us the opportunity to provide you with a more positive experience. If there is anything else you would like to discuss or if you have any additional feedback, please feel free to contact us directly. Thank you once again for your comments. Sincerely, Seaside Team
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